Nid gwasanaeth brys ydy hwn, felly peidiwch disgwyl ymateb yn syth. Os na fedrwch aros rhai o funudau am ateb neu gymorth, does dim llawer o bwynt gofyn.

Mae nifer o bobl yn gofyn rhywbeth ac yna yn gadael y sgwrs o fewn eiliadau, weithiau tra mae rhywun yn brysur yn ysgrifennu ateb! Mae aelod sy'n ymddangos yn segur (idle) ar gael i helpu eraill, ond fe all fod yn brysur a cymryd ychydig i sylwi eich presenoldeb, felly byddwch yn amyneddgar. Mae hefyd yn bosib eu bod mewn rhan arall o'r byd i chi ac felly yn y gwaith neu'r gwely. Yr unig ffordd gall cymorth fod ar gael yma yn gyson ydy os ydy mwy o aelodau fel chi yn aros wedi mewngofnodi am gyfnodau hirach. Felly os ydych yn fodlon ateb cwestiynnau ac helpu eraill o bryd i bryd, caiff eich help ei werthfawrogi.

This is not an emergency service, so don't expect an immediate response. If you can't wait a few minutes for an answer or assistance, there's not much point asking.

A number of people ask something and then leave the chat within seconds, sometimes as someone is busy writing a response! Members appearing as 'Idle' kindly make themselves available to help others, but may be busy and take a moment to notice your presence, so please be patient. They may also be in a different time zone to you and therefore at work or in bed. The only way help can be available here all the time is if more members like you stay logged in for longer periods. So if you are willing to answer questions and help other members from time to time, your help would be appreciated.